01 / Intake
Your information arrives however suits you
Email, US mail, fax or messenger service. Setup costs nothing, patient record setup is free, and the approvals we need to submit electronically on your behalf generally take about a day.
Roselle, Illinois · since 1994
Allowing you time to concentrate on your area of expertise.
American Medical Billing has handled claims, coding and accounts receivable for Illinois healthcare providers for over thirty years. We're paid a percentage of what we collect, which means we don't get paid until you do.
Measured, not claimed
Every number on this page is one you can hold us to.
A billing company is bought on arithmetic, so here is ours next to the figure it beats. These are AMB’s own published numbers, and the distance between the two columns is the whole argument.
- 1%initial claim rejection rate
Every rejected claim is work your office already did, paid for twice. Clean-claim editing catches the error before the claim leaves the building rather than three weeks later.
20%+the industry average AMB measures itself against - 14-21 daysto reimbursement on electronic claims
That gap is your payroll. It's the difference between covering the month out of collections and covering it out of a line of credit.
45-90 daysthe same claim on paper - 24 hoursto a claim status update
Knowing a claim is stuck on day one and knowing on day sixty are different businesses. One of them can still do something about it.
30, 45, 60 daystypical in-house and paper-based turnaround - 10-25%more revenue collected, in AMB's own client numbers
Nothing here is new money. It's money your practice already earned and would otherwise have stopped asking for.
written offwhat usually happens to the claims nobody has time to chase
Thirty-one years in Roselle
Long enough that our clients measure the relationship in decades.
Incorporated in Illinois in December 1994. Veteran-owned and locally owned, working with practices across Chicagoland and northern Illinois. One client has been with us seventeen years, another close to twenty, and both said so publicly.
- Incorporated in Illinois
1994
Incorporated in Illinois
- From 11 Google reviews
4.2 / 5
From 11 Google reviews
- Certified coder on staff
AHIMA
Certified coder on staff
- Documented compliance program
HIPAA
Documented compliance program
The life of a claim
Scrub through what actually happens after a patient leaves.
Four rooms, in order. This is the work your front desk stops doing on the day you hand it over.
02 / Coding
An AHIMA-certified coder reads it before a payer does
Our registered coder is certified by the American Health Information Management Association. Accurate coding is the cheapest denial prevention there is, and it's where the 1% rejection rate comes from.
03 / Follow-up
Unpaid claims get chased at 45 days, by us
We isolate anything still outstanding at 45 days and call the payer. Rejected electronic claims come back to you within 48 hours. Appeals and complaints we handle directly, including challenges to a carrier's usual and customary rates.
04 / Paid
And your front desk never had to argue about a deductible
Deductibles, co-pays and co-insurance are billed by us. Patients call us with questions about their statement, not you. Reports come monthly, annually and as a full practice analysis.
What we hear first
The problem is almost never the software. It’s that nobody has time to chase.
Claims go out. Some come back denied. Someone has to notice, work out why, fix it and resubmit inside the filing window, then call a carrier and sit on hold. In a practice that work competes with patients, and patients win. So it doesn’t get done, and it gets written off.
We take the whole process. HCFA and UB-92 forms, software updates, postage and the staff hours spent on the phone all come off your books along with it.
The concerns, one at a time
Nine things practices tell us are going wrong.
None of them is unusual and none of them is your fault. They are what happens when billing is somebody’s third job. Each one has a specific answer, and the answer is rarely more software.
Slow collections
Same-day electronic submission, with most payments landing in 14 to 21 days.
Underpayments
Every payment checked against your fee schedule, and underpaid claims pursued.
Coding accuracy
An AHIMA-certified coder, so claims are right the first time.
Medicare compliance
A team that keeps current on the rules so your claims stay clean.
Benefit verification
Coverage checked up front, before it becomes a surprise write-off.
Settlement and appeals
Payer disputes handled here, without pulling your staff off the floor.
What we take on
Complete electronic billing and collection services.
Six things, and between them they are the whole revenue cycle. You keep the practice; we keep the paperwork moving.
Every payer, every tier
Claims Submission & Management
Electronic and paper claims, primary, secondary and tertiary, with clean-claim editing that catches errors before anything is submitted. Commercial insurance, Medicare, Medicaid, Workers' Compensation, personal injury and motor vehicle accident claims.
How claims runWhere the recovered money is
Denial Management & Appeals
We handle insurance appeals and complaints directly with the carrier, including challenges to usual and customary rates, and follow up proactively rather than waiting for a payer to volunteer anything.
How appeals runOff your front desk
Patient Billing & Collections
Deductibles, co-pays and co-insurance billed by us. Patients call our number with questions about their statement. Soft collections first, with access to an outside medical receivables agency when a balance genuinely warrants it.
How patient billing runsReporting you can actually read
Accounts Receivable Management
Full A/R management with monthly, annual and practice analysis reports, customised to how you want to read them, plus secure online access to your own billing data.
How A/R runsFor the money already written off
Revenue Recovery
Commercial insurers, patient collections, Workers' Compensation, attorney representation and attorney liens. Underpaid claims are measured against your fee schedule and pursued.
How recovery runsBefore the first claim goes out
Credentialing & Setup
Provider credentialing and free patient record setup, with no setup fee on either. Approvals to submit electronically on your behalf generally take about a day.
Getting started
In their words
Practices, and their patients, on the record.
Two of these are from practice owners who’ve been with us the better part of two decades. Every quote is theirs, unedited.
“We have been using American medical Billing company for our billing for over 17 years and we are very pleased with the services they provide. They have always communicated with us and our patients about any billing or insurance issues that arise and have resolved them promptly. Consistent and timely collection is crucial to run a small business like ours.”
“Since we hired American Medical Billing (AMB), our cash flow improved considerably. The staff at AMB assists us with precise and accurate coding thereby maximizing reimbursement of both our anesthesia and supply charges.”
“I have employed AMB to take care of my billing since I began my solo private psychotherapy practice almost 20 years ago, and I simply would not have been successful without them. The staff are personable, friendly, and competent, and address any questions I bring immediately.”
“American Medical Billing has done an amazing job with our account. Besides billing accurately on a daily basis and doing timely and detailed follow-up on each unpaid bill, they have tailored their system to help our company manage our clients, employees and payors. The personal touch we receive far exceeds any billing service I've used in the past.”
“We began working with American Medical Billing (AMB) in 1998. Thank you for being an integral part of our operations. We are certain our relationship contributed to the success of our business and satisfaction of our patients.”
“I was having trouble collecting overdue accounts & AMB was quick to help. My A/R was significantly reduced.”
Before you call
The questions every practice asks us first.
Nothing. There are no up-front costs and no setup fees, and patient record setup is free. You start paying us only once we start collecting for you.
Purely on a contingency basis. We take a percentage of what is actually collected, and the fee schedule is set against the volume of your practice and the services you ask for. We work harder to collect your money because we do not get paid until you do.
We begin work on your account immediately. The approvals needed to submit electronically on your behalf generally take about one day.
Whatever suits your office. We receive data by email, US mail, fax and messenger service.
Usually one to two business days to process and submit. Claims go out electronically within 24 to 48 hours of the information reaching us.
We isolate your claims at 45 days and call the payer to check the status. You are notified of any rejected electronic claim within 48 hours.
Here. Our staff takes patient billing enquiries directly, which frees your front desk to look after patients rather than argue about deductibles.
Yes. You get secure internet access to your practice's data, and we can customise the reporting to the way you want to read it.
Commercial insurance, Medicare, Medicaid and Public Aid, Workers' Compensation, personal injury and motor vehicle accident claims, as primary, secondary or tertiary submissions.
Serving Chicagoland and northern Illinois
Find out what you’re currently leaving behind.
No setup fee, no up-front cost, no long-term contract, and free patient record setup. We’re paid a percentage of what we collect, so the first conversation is just arithmetic: what you’re collecting now against what we think you should be.